Dispute Resolution

Fair, fast resolution for payment and job-related disputes

How Our Dispute Process Works
1
Raise a Dispute
Submit the form with your job details, issue description, and supporting evidence (photos, chat screenshots).
2
Initial Review (24 hrs)
Our team reviews the dispute and notifies the other party. Escrow funds remain held during this period.
3
Evidence Collection (48 hrs)
Both parties submit their evidence and statements. Our mediator reviews all communication history.
4
Decision & Resolution (72 hrs total)
Our team issues a binding decision. Escrow is released fully/partially or refunded based on findings.
Ready to Submit a Dispute?

You must be logged in to submit a dispute. Use the form to provide full details for the fastest resolution.

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Resolution Times
Simple Disputes
Worker no-show, clear non-delivery
24–48 hours
Standard Disputes
Quality issues, payment delays
48–72 hours
Complex Disputes
Fraud, conflicting evidence
5–7 business days
Important Notes
  • Submit dispute within 7 days of job completion
  • Escrow held until resolution is complete
  • Both parties must respond within 24 hrs
  • Decision is final and binding
  • Repeated false disputes lead to suspension
Need Help?
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