Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you register or use Workpur, we collect:

• Account Information: Name, email address, phone number, password
• Profile Information: Photo, trade/skills, experience, certifications, bio
• KYC Documents: Aadhaar card, PAN card, selfie photos (encrypted and stored securely)
• Payment Information: Bank account details, UPI IDs (processed by RBI-regulated payment partners)
• Location Information: City, area, pincode for job matching
• Communications: Messages between workers and customers via our platform

1.2 Information Collected Automatically

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Location data (approximate, from IP or GPS if permission granted)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Match workers with relevant job opportunities
• Process payments and manage escrow transactions
• Verify identity through KYC processes
• Send job alerts, notifications, and important updates
• Provide customer support
• Improve our platform and services
• Comply with legal obligations
• Prevent fraud and abuse

3. Information Sharing

We share your information only in the following circumstances:

• Between Users: Limited profile information is shared between customers and workers
• Payment Processors: Bank/UPI details with our RBI-compliant payment partners
• KYC Verification: Document details with licensed verification agencies
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In case of merger, acquisition, or sale of assets

We never sell your personal data to third parties for marketing purposes.

4. Data Security

• AES-256 encryption for all sensitive data at rest
• TLS 1.3 encryption for all data in transit
• KYC documents stored in isolated, encrypted storage
• Regular security audits and penetration testing
• Multi-factor authentication available for all accounts
• Strict access controls — only authorized personnel can access user data

5. Data Retention

• Active accounts: Data retained as long as account is active
• Deleted accounts: Data deleted within 30 days, except where legally required
• Transaction records: Retained for 7 years as per Indian tax laws
• KYC documents: Retained for 5 years per RBI guidelines

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Export your data in a portable format
• Opt out of marketing communications
• Lodge a complaint with data protection authorities

7. Cookies

We use cookies for session management, personalization, and analytics. You can control cookie settings via your browser. See our Cookie Policy for details.

8. Children's Privacy

Workpur is not intended for users under 18 years of age.

9. Changes to This Policy

We may update this Privacy Policy periodically. Your continued use of the platform after changes constitutes acceptance of the updated policy.

10. Contact Us

• Email: privacy@kaamconnect.in
• Address: Workpur Technologies Pvt. Ltd., 4th Floor, Tech Hub, BKC, Mumbai 400051
• Data Protection Officer: dpo@kaamconnect.in
• Response Time: Within 72 hours