Terms & Conditions

1. Definitions

• "Platform" refers to Workpur website and mobile applications
• "Worker" refers to service providers who offer skilled services
• "Customer" refers to individuals or businesses posting jobs
• "Job" refers to a task posted by a Customer seeking a Worker's services
• "Escrow" refers to funds held by Workpur until job completion
• "Bid" refers to a Worker's proposal and price quote for a Job

2. Eligibility

To use Workpur, you must:

• Be at least 18 years of age
• Be a resident of India or hold a valid Indian bank account
• Complete the registration process with accurate information
• Have a valid mobile number for OTP verification

3. Account Registration & Security

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• Sharing your account with others is strictly prohibited
• Workpur is not liable for losses caused by unauthorized account access due to your negligence

4. Job Posting Rules (Customers)

• Jobs must be legal services in India
• Accurate descriptions are required — misleading job posts are prohibited
• Budget ranges must be genuine and within reasonable market rates
• Customers must fund escrow before a Worker begins work
• Free accounts: up to 5 active jobs at a time; KYC verified: unlimited
• Jobs involving illegal activities, adult content, or harm are strictly banned

5. Bidding Rules (Workers)

• Free plan: 10 bids per month; Pro/Elite: unlimited
• Bids must be honest representations of your capabilities and pricing
• Fake bids or price manipulation is prohibited
• Workers must honor accepted bids and complete work to agreed standards
• Workers must not solicit off-platform payments to avoid platform fees

6. Escrow & Payment Terms

• Customers must fund escrow before work begins
• Escrow funds are released to Workers upon job completion confirmation by both parties
• If only the Customer confirms, funds release within 72 hours unless disputed
• Platform fee: 10% (Free), 8% (Pro), 6% (Elite) deducted from Worker's payment
• Minimum withdrawal: ₹500; processing time: 24–48 hours
• Workpur is not responsible for disputes arising from off-platform agreements

7. Prohibited Activities

Users must not:

• Provide false information or impersonate others
• Harass, threaten, or abuse other users
• Attempt to manipulate ratings or reviews
• Engage in price fixing or bid manipulation
• Attempt to bypass the platform fee by conducting off-platform transactions
• Upload malicious code, viruses, or spam
• Violate any applicable Indian laws

8. Intellectual Property

All content on Workpur, including logos, code, and design, is owned by Workpur Technologies Pvt. Ltd. Users retain ownership of content they upload (portfolio photos, etc.) but grant Workpur a license to display such content on the platform.

9. Limitation of Liability

Workpur is a marketplace platform. We are not responsible for:

• Quality of work performed by Workers
• Disputes between Customers and Workers
• Any indirect, incidental, or consequential damages
• Platform downtime or service interruptions

Our maximum liability shall not exceed the fees paid by you in the 3 months preceding the claim.

10. Termination

Workpur reserves the right to suspend or terminate accounts that violate these Terms, without prior notice. You may delete your account at any time via Settings.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall first be attempted to be resolved through mediation. Unresolved disputes shall be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

12. Contact

For queries regarding these Terms: legal@kaamconnect.in